Frequently Asked Questions
Answers to common questions about កីឡដ្ឋាន.
01 Is X licensed and regulated, and which authority oversees it?
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Yes, X holds a license from the Curacao Gaming Control Board, operates under strict anti‑money laundering policies, and regularly undergoes third‑party audits to ensure fairness. Players can verify the license number on the footer of the site.
02 What documents does X require for identity verification, and how long does the process take?
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X requires a government‑issued ID, proof of address (utility bill or bank statement), and for some payment methods a copy of the payment method. Verification is typically completed within 24–48 hours; you’ll be notified via email once approved.
03 What deposit and withdrawal options are available on X, and are there any fees?
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X supports Visa, Mastercard, Skrill, Neteller, ecoPayz, and crypto (BTC, ETH, USDT). Deposits are instant; withdrawals to e‑wallets take up to 24 hours, while card and bank transfers take 3–5 business days. No deposit fees; a small 1% conversion fee applies to crypto conversions.
04 How do the welcome bonus and other promotions work on X, and what are the wagering conditions?
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New members receive a 100% match bonus up to $200 with a 30x playthrough on the bonus amount only. The bonus must be used within 14 days; only bets on World Cup matches count toward the wagering. The terms are listed in the "Promotions" section.
05 What bet types can I place on the World Cup matches at X, and are there any restrictions?
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X offers pre‑match and live betting, including moneyline, point spread, over/under, correct score, and special props such as "first goal scorer". Single bets up to $500 and parlays up to $1,000 per ticket. In‑play bets cannot be cashed out after the 80th minute.
06 How can I set limits on my spending or self‑exclude if I need a break?
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X provides deposit limits, loss limits, session‑time caps, and a self‑exclusion option ranging from 24 hours to permanent. You can adjust these from the "Responsible Gaming" page, and the support team can also apply a temporary account lock. Once self‑exclusion is activated, you cannot log in until the period ends.